Working smart versus working hard

I believe we can split work into two categories: creative work, and regular work. To have a healthy work day we should be able to do both. But regular work is much easier and less demanding. I think both of them can be productive but working smart yields the best results mid to long term.
My framework for one-on-ones

Getting the best out of my team is one of my responsibilities. For that I need personal time with each teammate. But taking the most out of these sessions can be very hard. So I started to build a framework to help me.
How can we tell if we're satisfied with our day to day work?

It’s easy to have a sense of how satisfied we are. But sometimes it’s very tricky to clearly say why we are or are not satisfied at work. So I try to translate satisfaction into several specific topics.
Production incident's training program

Being on call can be daunting. Anything can happen in production and we may be all alone and completely out of our comfort zone dealing with a problem we have no clues about, and with the pressure of having the app down and impacting the business.